We will attempt to confirm order details within five business days via phone and email. If no response is received, the order will be automatically cancelled. Customers can also cancel their order before it enters the shipment process. If already shipped, customers can refuse delivery. Orders indicating fraudulent activity or from customers with poor order history are automatically cancelled unless prepaid.

We offer a 30 Days Exchange & Return Policy for all items except Toys, Jewelry, Swimming Gears, Stationery, and Baby Care Items. Items must be unused with all original tags and packaging. Return items via any courier to the following address: E-Commerce Department: DOODLE.PK Main Firozpur Road, Model Town, Lahore. Once received, we will issue a voucher via email redeemable on your next purchase. Delivery charges for returns without specific reason are not refundable. Items purchased online can be exchanged in-store with the original invoice.

Delivery time is 3-5 working days after order confirmation.

We deliver across Pakistan

 Yes, we can hold your parcel for 3-4 days after advance payment.

Yes, you can modify your order by contacting us from Monday to Saturday, 9:00 AM to 6:00 PM. Help-Line: 0303-5915710

Yes, you can place an order by contacting us from Monday to Saturday, 9:00 AM to 6:00 PM. Help-Line: 0303-5915710

Yes, we charge Rs. 99/- as a delivery fee.

We accept both cash on delivery and pre-paid methods.

You can track your order using the tracking option available on our website.

We offer two solutions:

1. Customers can visit the nearest store to exchange the item or get a refund in cash or vouchers.
2. If unable to visit in-person, we will pick up the product, exchange it, and deliver it back to the customer, or provide a refund in cash or vouchers.